Bad service

Im very disappointed in WOX Internet provider. We tried to get hold of them on the phone it take us more then 30 minutes. Last year in December 2021 we wait for WOX INTERNET TECHNICIAN 3 WEEKS TO COME OUT. SINCE THE MONTH APRIL STILL WAITING FOR THE TECNICIAN TO COME OUT, NO REPLY FROM THEM. IT IS A MONTH TO MONTH CONTRACT SO WE GOING TO CANCEL OUR BECAUSE THE BAD SERVICE RENDED REGARDS MRS MARIE LE ROUX