Wootware Service that gives me hope!

Last week my PC decided to kill my RAM so I started on my quest for some RAM. I found some and right before actually making the payment I decided to just have a quick look at all the online shops in my bookmarks folder. I was pretty happy that they had a great deal on RAM.<br> <br> I then called Wootware to find out about stock availability - which he quickly confirmed. He was polite and professional, asking me what happened. I explained. Richard realized the urgency actually asked his team if anyone would be available over the weekend (Not their operating hours). There wasn't but going that extra mile made me feel important. <br> <br> Today (Monday) I I noticed my mistake. I saw that my order was being processed. I needed to get the my items delivered (which I need to pay for) and wasn't collecting. I called the call centre number and was quickly sent a new order number for the payment reference. The necessary was done and I was notified (the same afternoon, nvm day) that was everything is in sync.<br> <br> Used to **** service, Wootware gave me hope! Any South African company with a call centre should learn from them. I would just like publicly thank Richard and share my experience.<br> <br> James Laker