Based on recent customer reviews, Wootware is widely regarded as a trusted South African PC hardware retailer, praised for competitive pricing on GPUs, laptops and full builds, proactive order updates and couriered deliveries that often arrive ahead of the estimated date. Named support staff and honoured warranty replacements earn particular appreciation. Dissatisfied buyers describe lengthy dispatch and delivery waits on in-stock items, stock availability surprises, and frustrating aftersales handling of faulty motherboards, monitors, graphics cards and prebuilt workstations, where email responses and resolutions felt slow and accountability limited.
TrustIndex
4.6
NPS Score
-60
Recommended: Unlikely
Dec '25 - Nov '26
Frequently Asked Questions About Wootware
What do customers say about Wootware?
Based on recent customer reviews, Wootware is widely regarded as a trusted South African PC hardware retailer, praised for competitive pricing on GPUs, laptops and full builds, proactive order updates and couriered deliveries that often arrive ahead of the estimated date. Named support staff and honoured warranty replacements earn particular appreciation. Dissatisfied buyers describe lengthy dispatch and delivery waits on in-stock items, stock availability surprises, and frustrating aftersales handling of faulty motherboards, monitors, graphics cards and prebuilt workstations, where email responses and resolutions felt slow and accountability limited.
Is Wootware trustworthy?
Wootware has a TrustIndex of 4.6 out of 10 on Hellopeter, based on 18 reviews in the last 12 months. Hellopeter has tracked Wootware across 397 total reviews. How is the TrustIndex calculated? →
Recent reviews (18)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2023
Phenomenal service from an incredible team!
I've been a loyal Wootware customer since 2017, and they just proved why they will always be my number one choice for tech. I had a brand-new monitor suffer a freak internal crack just days after collection. Instead of just turning me away, the technician went completely above and beyond—he literally spent his morning doing destructive testing on a s**** panel with paperclips and *****drivers to see how it could have happened, realized it was a fluke failure, and authorized a brand-new replacement for me. Absolute legends. Incredible customer service yet again!
1 reviews | Active since Aug 2023
Phenomenal service from an incredible team!
I've been a loyal Wootware customer since 2017, and they just proved why they will always be my number one choice for tech. I had a brand-new monitor suffer a freak internal crack just days after collection. Instead of just turning me away, the technician went completely above and beyond—he literally spent his morning doing destructive testing on a s**** panel with paperclips and *****drivers to see how it could have happened, realized it was a fluke failure, and authorized a brand-new replacement for me. Absolute legends. Incredible customer service yet again!
1 reviews | Active since Sept 2015
Wootware - What a woot of a business
I have bought from Wootware a number of times, and not once have I ever had a bad experience. From the moment I have purchased something, to after the product has arrived at my door, the service from them has been impeccable. Unlike so many other businesses today, the after sales service that Wootware provides its customers, goes far beyond expectations. They really do make you feel welcome, helped and even go the extra mile for you. Keep up the great work.
1 reviews | Active since Sept 2015
Wootware - What a woot of a business
I have bought from Wootware a number of times, and not once have I ever had a bad experience. From the moment I have purchased something, to after the product has arrived at my door, the service from them has been impeccable. Unlike so many other businesses today, the after sales service that Wootware provides its customers, goes far beyond expectations. They really do make you feel welcome, helped and even go the extra mile for you. Keep up the great work.
1 reviews | Active since Jul 2018
Asus Tuf Laptop Falling apart
Ever thought maybe wootware is a ****? Well... you'll get the laptop and the extended waranty but that means nothing. We purchased and Asus Tuf gaming laptop with them that started falling apart within the first month we bought it. And the best part is, when you eventually get hold of them they throw their hands up in the air. I for one will never support this company again.
1 reviews | Active since Jul 2018
Asus Tuf Laptop Falling apart
Ever thought maybe wootware is a ****? Well... you'll get the laptop and the extended waranty but that means nothing. We purchased and Asus Tuf gaming laptop with them that started falling apart within the first month we bought it. And the best part is, when you eventually get hold of them they throw their hands up in the air. I for one will never support this company again.
1 reviews | Active since Aug 2012
Exceptional service delivery.
Absolutely outstanding service from these guys. They kept me updated every step of the way from me placing the order right until it was delivered to my door in record time! Thanks Wootware for amazing service, Wootware is my new go-to for PC hardware.
1 reviews | Active since Aug 2012
Exceptional service delivery.
Absolutely outstanding service from these guys. They kept me updated every step of the way from me placing the order right until it was delivered to my door in record time! Thanks Wootware for amazing service, Wootware is my new go-to for PC hardware.