AT
Allan T
1 reviews | Active since Mar 2009
15 Aug 2023, 11:50
Useless service, currently more of a hindrance
I went with Wootware as many friends had recommended them for their great prices and speedy service. Great prices they do have but speedy service, definitely not. Paid for laptop on the 3rd August and today is the 15th, laptop delivery keeps getting pushed due to the now ended taxi strike which finished last week sometime (I stand corrected). I don't understand how the taxi strike can delay my laptop delivery. My laptop will arrive sometime. I just hope my pc will last till that time. Would I currently recommend Wootware - definitely not.
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Wootware's replyOfficial
15 Aug 2023, 14:14Hi there Allan,
Thank you for taking the time to leave us this feedback.
We would like to offer our most sincere apologies for the delay in dispatching your order and any inconvenience this situation may have caused you.
Due to the disruptions caused by the strike action that occurred last week (3 - 10 August), many couriers suspended their services. As a result of the backlog that this shutdown caused, a number of our suppliers were only able to fulfill orders as recently as yesterday (Monday, 14 August). For this reason, the dispatch ETAs for a number of orders were unavoidably delayed as we waited to receive these deliveries.
We are pleased to inform you that your order is scheduled for dispatch later today with The Courier Guy, and we have already sent you the tracking information via email. Please rest assured that we will be working with The Courier Guy to ensure the quickest possible delivery of your order.
Once again, we would like to offer our apologies for the delay and for any frustration that this may cause. We understand that these delays can be inconvenient and frustrating, and we are committed to rectifying this situation promptly.
All the best,
Wootware
Thank you for taking the time to leave us this feedback.
We would like to offer our most sincere apologies for the delay in dispatching your order and any inconvenience this situation may have caused you.
Due to the disruptions caused by the strike action that occurred last week (3 - 10 August), many couriers suspended their services. As a result of the backlog that this shutdown caused, a number of our suppliers were only able to fulfill orders as recently as yesterday (Monday, 14 August). For this reason, the dispatch ETAs for a number of orders were unavoidably delayed as we waited to receive these deliveries.
We are pleased to inform you that your order is scheduled for dispatch later today with The Courier Guy, and we have already sent you the tracking information via email. Please rest assured that we will be working with The Courier Guy to ensure the quickest possible delivery of your order.
Once again, we would like to offer our apologies for the delay and for any frustration that this may cause. We understand that these delays can be inconvenient and frustrating, and we are committed to rectifying this situation promptly.
All the best,
Wootware
Wootware's reply15 Aug 2023, 14:14
Official
Hi there Allan,
Thank you for taking the time to leave us this feedback.
We would like to offer our most sincere apologies for the delay in dispatching your order and any inconvenience this situation may have caused you.
Due to the disruptions caused by the strike action that occurred last week (3 - 10 August), many couriers suspended their services. As a result of the backlog that this shutdown caused, a number of our suppliers were only able to fulfill orders as recently as yesterday (Monday, 14 August). For this reason, the dispatch ETAs for a number of orders were unavoidably delayed as we waited to receive these deliveries.
We are pleased to inform you that your order is scheduled for dispatch later today with The Courier Guy, and we have already sent you the tracking information via email. Please rest assured that we will be working with The Courier Guy to ensure the quickest possible delivery of your order.
Once again, we would like to offer our apologies for the delay and for any frustration that this may cause. We understand that these delays can be inconvenient and frustrating, and we are committed to rectifying this situation promptly.
All the best,
Wootware
Thank you for taking the time to leave us this feedback.
We would like to offer our most sincere apologies for the delay in dispatching your order and any inconvenience this situation may have caused you.
Due to the disruptions caused by the strike action that occurred last week (3 - 10 August), many couriers suspended their services. As a result of the backlog that this shutdown caused, a number of our suppliers were only able to fulfill orders as recently as yesterday (Monday, 14 August). For this reason, the dispatch ETAs for a number of orders were unavoidably delayed as we waited to receive these deliveries.
We are pleased to inform you that your order is scheduled for dispatch later today with The Courier Guy, and we have already sent you the tracking information via email. Please rest assured that we will be working with The Courier Guy to ensure the quickest possible delivery of your order.
Once again, we would like to offer our apologies for the delay and for any frustration that this may cause. We understand that these delays can be inconvenient and frustrating, and we are committed to rectifying this situation promptly.
All the best,
Wootware