BB
Bevan B
1 reviews | Active since Apr 2023
30 Nov 2023, 12:03
Incredible service, snappy responses and fantastic warranty support
Always incredible service with Wootware. I've bought 10's of thousands of rands of computer hardware from woot and the experience every time has been fantastic. I recently had a fault with a monitor I bought from them, they kindly advised to take the monitor to their warranty agent near me to avoid all the shipping slow downs. The day I took it through I was helped instantly and the monitor was replaced that day! Incredible service no matter situation with Wootware :)
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Wootware's replyOfficial
30 Nov 2023, 16:02Hello Bevan! Thank you so much for taking the time to leave us a review.
We're stoked to hear that you managed to get this resolved with the warranty agent directly and efficiently and hope that the replacement monitor serves you extremely well :D
Thanks for your continued support, it is very much appreciated.
--
Please be aware that we've discontinued using HelloPeter as of December 2023. This decision follows HelloPeter's shift to a paid response model for businesses, which we believe conflicts with our commitment to free customer engagement. We welcome your feedback on Google or Facebook, where we can freely interact. For any questions, please contact us directly via email or live chat.
We're stoked to hear that you managed to get this resolved with the warranty agent directly and efficiently and hope that the replacement monitor serves you extremely well :D
Thanks for your continued support, it is very much appreciated.
--
Please be aware that we've discontinued using HelloPeter as of December 2023. This decision follows HelloPeter's shift to a paid response model for businesses, which we believe conflicts with our commitment to free customer engagement. We welcome your feedback on Google or Facebook, where we can freely interact. For any questions, please contact us directly via email or live chat.
Wootware's reply30 Nov 2023, 16:02
Official
Hello Bevan! Thank you so much for taking the time to leave us a review.
We're stoked to hear that you managed to get this resolved with the warranty agent directly and efficiently and hope that the replacement monitor serves you extremely well :D
Thanks for your continued support, it is very much appreciated.
--
Please be aware that we've discontinued using HelloPeter as of December 2023. This decision follows HelloPeter's shift to a paid response model for businesses, which we believe conflicts with our commitment to free customer engagement. We welcome your feedback on Google or Facebook, where we can freely interact. For any questions, please contact us directly via email or live chat.
We're stoked to hear that you managed to get this resolved with the warranty agent directly and efficiently and hope that the replacement monitor serves you extremely well :D
Thanks for your continued support, it is very much appreciated.
--
Please be aware that we've discontinued using HelloPeter as of December 2023. This decision follows HelloPeter's shift to a paid response model for businesses, which we believe conflicts with our commitment to free customer engagement. We welcome your feedback on Google or Facebook, where we can freely interact. For any questions, please contact us directly via email or live chat.