CJ
Charles J

1 reviews | Active since Jul 2013

12 Mar 2024, 12:36

Fantastic service from Wootware - and I'm not even a client

I recently reached out to Wootware for a quote on a NAS. They gave me quotes and we started talking about my old NAS (see all my other complaints against FirstShop). Without purchasing or a guaranteed future purchase from Wootware, Gareth Sassman has gone out of his way and over and above what could be expected, to help me get to the bottom of my situation with FirstShop and QNAP, and it had absolutely nothing to do with him.

That is just fantastic service, that someone these days will go out of their way to render assistance with nothing guaranteed in return.

I thank Gareth from the bottom of my heart and I promise I will be a customer when it comes to it.

Thank you very much.

Regards

Charles

0
Replies (1)
Wootware
Wootware's reply12 Mar 2024, 16:11
Official
Hey there Charles!

Thank you so much for this fantastic review and your awesome feedback! We're so glad that we were able to offer some assistance to hopefully get your issue resolved, and we sincerely hope that you are able to do so quickly. We know that Gareth will be thrilled with the special mention, so we'll be sure to pass on your kind words!

We are looking forward to hearing from you again if there is anything else that we can help you with in future, so please don't hesitate to get in touch if there is anything that we can do for you!

All the best,
Wootware