Fantastic aftersales

I had a problem with a component that I purchased roughly 4 months ago. This was a relatively intermittent problem. The guys from support over at Wootware Computers arranged a courier to collect the item and spent 2 days testing it. Most companies would have given up after an hour. These guys spent 2 days testing it in multiple computer systems until they were able to replicate the problem. When testing was complete and they concluded that they would replace the item, they found that that same item was no longer in stock and gave me a choice between 2 superior products that were in stock so as to make the process as quick as possible. Email communication was also outstanding during the process and I never once had to ask for a progress report as I had already been informed of where we were. Massive shout out to Jonathan and Chris from Wootware technical support. Whatever products you buy, there is always a chance one will become faulty but with these guys that's not a problem owing to returns and warranty swap out being so easy.