AV
Anne V
1 reviews | Active since Aug 2016
27 May 2022, 17:42
Bad RMA service.
Sent in a faulty headset on 18 May 2022. Testing done by Wootware by 23 May. No feedback since. Wootware did not even bother to reply to a "Can I have an update" email.
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Wootware's replyOfficial
30 May 2022, 09:01Hi there Anne,Thank you for taking the time to leave us feedback.
We would like to offer our most sincere apologies, as it seems that your email requesting an update was missed. We have sent you an update email this morning and we will be refunding you in full as per your request.
All the best and keep well,Wootware
We would like to offer our most sincere apologies, as it seems that your email requesting an update was missed. We have sent you an update email this morning and we will be refunding you in full as per your request.
All the best and keep well,Wootware
Wootware's reply30 May 2022, 09:01
Official
Hi there Anne,Thank you for taking the time to leave us feedback.
We would like to offer our most sincere apologies, as it seems that your email requesting an update was missed. We have sent you an update email this morning and we will be refunding you in full as per your request.
All the best and keep well,Wootware
We would like to offer our most sincere apologies, as it seems that your email requesting an update was missed. We have sent you an update email this morning and we will be refunding you in full as per your request.
All the best and keep well,Wootware