A great all-round experience

I had a graphics card fail within 7 months of purchase and they handled the return, testing and replacement very well. Unfortunately within a short span of time, the replacement started acting up and eventually failed completely, but I was pleasantly surprised when they offered to instead replace it with a newer (and slightly faster) model with a full warranty at no extra charge. In the end I asked if I could instead be given credit to its value and pay in to upgrade to a different and more powerful model, which they allowed without issue, something I did not expect. <br> <br> A big thank you to Chris (with whom I dealt the most) for making both the experiences so stress-free and in general, just being such a friendly and helpful person.<br>