ND
Nqwenelwa D
1 reviews | Active since Nov 2022
31 Jul 2025, 08:06
I bought cheese slices in one of the Supermarkets
I bought cheese slices in one of the Supermarkets. Turned out it's stale and very smelly. I contacted them, show them all the pictures. They promised to replace the cheese. Till today, nothing. I will show the pics of their product 🤢 🤕 🤮
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Replies (1)
Woodlands Dairy - Home of First Choice's replyOfficial
31 Jul 2025, 09:11Good Day,
We sincerely apologize for the inconvenience and frustration you've experienced with our service. We understand how disappointing it must have been to not yet receive the replacement.
Your concerns have been forwarded to our quality assurance team for a thorough investigation. We appreciate your patience and understanding as we work to resolve this issue. Thank you for choosing First Choice.
Kind regards,
First Choice Customer Service Team
We sincerely apologize for the inconvenience and frustration you've experienced with our service. We understand how disappointing it must have been to not yet receive the replacement.
Your concerns have been forwarded to our quality assurance team for a thorough investigation. We appreciate your patience and understanding as we work to resolve this issue. Thank you for choosing First Choice.
Kind regards,
First Choice Customer Service Team
Woodlands Dairy - Home of First Choice's reply31 Jul 2025, 09:11
Official
Good Day,
We sincerely apologize for the inconvenience and frustration you've experienced with our service. We understand how disappointing it must have been to not yet receive the replacement.
Your concerns have been forwarded to our quality assurance team for a thorough investigation. We appreciate your patience and understanding as we work to resolve this issue. Thank you for choosing First Choice.
Kind regards,
First Choice Customer Service Team
We sincerely apologize for the inconvenience and frustration you've experienced with our service. We understand how disappointing it must have been to not yet receive the replacement.
Your concerns have been forwarded to our quality assurance team for a thorough investigation. We appreciate your patience and understanding as we work to resolve this issue. Thank you for choosing First Choice.
Kind regards,
First Choice Customer Service Team