ZJ
Ziyad J

1 reviews | Active since Mar 2009

28 Apr 2023, 15:57

Wrong Car seats and Broken Cars

Was very disappointed with my recent hire at woodford. Ordered a car seat in advance and in addition to waiting they provided the wrong seat for a 5 year old. The so called upgrade car was also a dud - the gear lever came out!!!!!

Had to go to the Umhlanga branch to get it changed, then had to get a refund for the car seat because for some reason woodford has no idea about how car seats work.

Used them before but have never been dissapointed like this

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply28 Apr 2023, 16:40
Official
Dear Ziyad

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely

Shaylene Hill

Vision 2023 Team

Woodford Group