KH
Kagiso H

1 reviews | Active since Jan 2024

07 Jan 2024, 08:34

Would not recommend

I was first told that a car was available upon arriving. After filling out the booking and paying, I was then made to wait over 2 hours. Was promised a free upgrade for the inconvenience which was a lie. Returned the car on 12/12/2023, to date I still have not received my deposit back. After numerous emails and calls, even spent money to go to O.R Tambo and matter has not been resolved.

0
Replies (2)
Woodford Car Hire
Woodford Car Hire's reply08 Jan 2024, 08:21
Official
Dear Kagiso
 
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
 
You may email us on *** 
 
Thank you for your support.
 
Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team
KH
Kagiso H's update08 Jan 2024, 08:26
Reviewer Update
Email and say what this time? I have been emailing and calling and have been in back and forths with a Nomathemba with no resolution.