1 reviews | Active since Dec 2025
WORST SERVICE - WOODFORD
Poorest Service Received - This company doesnt take customers and customer service seriously - Ive had damages to a rental when picked up, reported it same day, returned it.. still push bill towards me.. investigated it.. they said they will "absorb" the cost, thinking they doing me a favor.. but agreed to pay back some of my deposit (R4000).. this all happened from the 1st to the 4th of December.. its the 23rd and no refund to my credit card as of yet which is in breach of their contract. PS - dont bother calling their Head Office / landline.. the phone just dies... Wish I could upload all evidence. Made a complaint on HP and their responses are even more useless. Steer clear and rather go with other rental agencies..
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team
