Worst service, and agreements not honoured

We made use of their service this past weekend (27 Feb 2002 to 01 March 2020) with high regret afterwards,

We booked the Hyundai H1 as it would have sufficed the qty of people needed to be transported with the appropriate luggage space for a wedding the Saturday (29 Feb 2020), upon arrival the H1 was not available and we were issued a Toyota Fortuner, that did not fit the specification we required,

However we were assured that the H1 would be swopped on the 28th of Feb, in time before the wedding, this promise was never delivered, creating further expenses, frustration and an overall sense of distrust in Woodford business ethics,

It seems Woodford’s policy is to get as much out of their clients wallets with no regard to their actual needs, you pay a hefty R6.19 per km over their mileage limit, that is before tax and other hidden costs..

If we had known that the H1 wouldn't be available, we would have made other arrangements, and we can’t emphasise enough on how disappointed we are with this experience,

They only offer their apologies and a voucher if you use them again, in my case that would be never.

Also: Get ready for a R15000 (Credit card only) deposit.. I'm on day 2, and it still has not reflected back into my account.