SS
Shanil S
1 reviews | Active since Aug 2019
08 Jun 2024, 17:48
Worst possible service imaginable
Worst possible service imaginable. Long que to get in. Then the consultant insists that I have to pay extra for insurance, even though I already paid for comprehensive insurance, including 3rd party. We waited an hour for our car to arrive. The car seat they issued was dirty and not suitable for an infant. The car itself was up to standard. Took almost 3 weeks to get back the security deposit, even though the car was returned in perfect condition. Never again will I use this service. They offer discount vouchers for good reviews (No thank you).
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Replies (1)Woodford Car Hire's replyOfficial
10 Jun 2024, 07:04Dear Shanil
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply10 Jun 2024, 07:04
Official
Dear Shanil
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
