VM
Vusumuzi M
1 reviews | Active since Aug 2020
14 Dec 2023, 13:16
Worst customer experience
Theee worst service ever.
I had called Customer service to confirm if i may be in one of ther branches in PTA and my sister can pick it up at the Umhlanga branch i even called the umhlanga branch to confirm if we can arrange it that way and they all agreed but came the day i was stuck at the PTA office and i had to book a flight to king shaka just to go there and sign .
I am now charged R15 000 for over speeding🤷 things i was not told when i picked up the car realy the worst service ever i wouldn't recommend WOODFORD CAR HIRE even to my worst enemy.
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Replies (1)Woodford Car Hire's replyOfficial
14 Dec 2023, 13:28Dear Vusumuzi
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2023 Team
Woodford Car Hire's reply14 Dec 2023, 13:28
Official
Dear Vusumuzi
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2023 Team
