AP
Adrian P
1 reviews | Active since Jan 2018
12 Dec 2025, 09:26
WORST CAR RENTAL SERVICE!!!
Being wrongfully charged on damages which I did report and they did note. I wont refer anyone to this business. So many complaints about extra charges and not getting deposits back. Not available on landline - a lot of DO-NOT reply emails. I will add all relevant photos if I could on communications.
Helpful (0)
Replies (3)0
Replies (3)
Woodford Car Hire's replyOfficial
12 Dec 2025, 09:35Dear Adrian
Thank you for your positive feedback and for taking the time to post this review.
We are delighted that we are able to service your requests in excellence as this is what we pride ourselves on.
Thank you for your business and loyalty, you are a valued customer of the Woodford Group.
We wish you many safe journeys with us.
Yours sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your positive feedback and for taking the time to post this review.
We are delighted that we are able to service your requests in excellence as this is what we pride ourselves on.
Thank you for your business and loyalty, you are a valued customer of the Woodford Group.
We wish you many safe journeys with us.
Yours sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply12 Dec 2025, 09:35
Official
Dear Adrian
Thank you for your positive feedback and for taking the time to post this review.
We are delighted that we are able to service your requests in excellence as this is what we pride ourselves on.
Thank you for your business and loyalty, you are a valued customer of the Woodford Group.
We wish you many safe journeys with us.
Yours sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your positive feedback and for taking the time to post this review.
We are delighted that we are able to service your requests in excellence as this is what we pride ourselves on.
Thank you for your business and loyalty, you are a valued customer of the Woodford Group.
We wish you many safe journeys with us.
Yours sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
AP
Adrian P's updateReviewer Update
12 Dec 2025, 10:05Look at your response. You guys have lost touch with customers. ********ly taking money from them, and not resolving the issues when its brought to your attention simply is thievery. I expect this to be resolved today. Otherwise I will escalate this further.
AP
Adrian P's update12 Dec 2025, 10:05
Reviewer Update
Look at your response. You guys have lost touch with customers. ********ly taking money from them, and not resolving the issues when its brought to your attention simply is thievery. I expect this to be resolved today. Otherwise I will escalate this further.
Woodford Car Hire's replyOfficial
18 Dec 2025, 12:42 Dear Adrian
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Kayla Marriott
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Kayla Marriott
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply18 Dec 2025, 12:42
Official
Dear Adrian
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Kayla Marriott
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Kayla Marriott
The Woodford Group
Vision 2025 Team