RO
Randolph O

1 reviews | Active since Mar 2021

20 Nov 2023, 13:01

Woodfords car rental credit card requirement.

To hire a car from Woodfords you require a credit card and there is no way around that. Antiquated. Almost cancelled the booking but for a last minute save from my wife. Bizarrely, they allow you to pay for the booking on the site with a debit card. Aside from that, speedy, polite service. Didn't have the car I booked so was upgraded.

0
Replies (3)
Woodford Car Hire
Woodford Car Hire's reply20 Nov 2023, 13:10
Official
Dear Randolph
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
 
You may email us on *** 
 
Thank you for your support.
 
Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2023 Team
RO
Randolph O's update20 Nov 2023, 13:36
Reviewer Update
No thanks, just change your credit card policy. It's antiquated.
Woodford Car Hire
Woodford Car Hire's reply20 Nov 2023, 16:09
Official
Dear Randolph

Thank you for your feedback.

It is certainly something we will look into.

Have a great day further.

Warm regards,

Shaylene Hill