Woodford = TRASH!!!!!

Woodford failed to advise me that my profile was blocked after returning a rental on 08/10/2023 due to the fact that I was speeding. I booked with Woodford over 40 times with no prior issues or damages EVER to any of the rentals. I then made a new booking on Monday the 9th of October and on 11/10/2023 and when I went to collect the car I was notified ONLY then that my profile is blocked and that I cannot get a rental car. Woodford says i have to wait up to 14 DAYS for the REFUND !!! I went through great discomfort trying to organise another vehicle, apart from the other expenses I carried Ubering to the airport to collect the rental car.

I am very upset about this entire situation as I have been a loyal customer and had no prior issues or damages EVER to any of the rentals.

My trip was delayed by an hour and a half thanks to Woodford. I am a DJ and I use the vehicles to go to my gigs. This made me late for my performance.