JB
Jacques B

1 reviews | Active since Mar 2010

27 Jul 2023, 13:52

Woodford still haven’t refunded me for money wrongfully billed ro my account

Woodford does not refund money wrongfully billed to my account. I reported to you that you have billed me incorrectly for 8300km where I only drove about 1300km. Despite my emails and confirmation that you have corrected this and where I was supposed to give me a refund on my R4000 deposit, you billed me R49747 on my credit card. I have given you a very bad review on Hello Peter. I will rectify this after a personal apology from the MD and a refund of R49747, plus my refund on my R4000 deposit minus the petrol top up, This was a new car and only had about 1700km on when I returned the car.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply27 Jul 2023, 14:08
Official
Dear 
Jacques

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely.
The Woodford Group
Vison 2023 Team