Woodford Rental Cars Robbing customers of their rental car deposits

I had a bad experience from Woodford car hire. Last month I went Cape Town on arrival I was directed to collect the hire car at Woodford never heard about then before because I booked on @ Rentalcars.com When receive the car we received a print out showing pre existing damages and no one from Woodford go to the car and take you through those existing damages just that ignorance it was a sign that there is a sinister behavior behind their poor service offering. I than the return left at the Woodford return bay again no one came to check the car with me only to receive an incident letter that there was a scratch on the car and I need to sign acknowledgement form of which I didn’t. I took this up with their customer care in Durban with no success after they completed the investigation. These guys are simply robbing customers I’m not sure is it their strategy to recover money lost during covid or what because we are powerless here especially if you don’t have your deposit . Because they come up with all these gimmicks knowing very well they will just deduct the money from your deposit. They deducted R2245 for the scratch out of my R5000. All want to say to my fellow consumer please stay away from. Woodford if you want peace of mind whilst