WOODFORD PUT EGG ALL OVER MY FACE

Woodford staff put egg on my face.

Upon receiving my car at OR Tambo, a staff member helped me to load our luggage. He adjusted the floor of the back to accommodate my wife's big suitcase. Half an hour later I though by his adjustment where is the spare wheel, Jack etc. At the first opportunity looked and could not find the spare wheel, I phoned Woodford office and accused everybody of theft and when I return the car I will charged and will have to pay for a spare wheel and accessories. Two staff members, hope I get their names right, ms. Shelene and mr. Nerwash, apologies for not getting your names correct. He sent a vehicle with the driver George to me. When he got there he opened the back and showed me the spare wheel and all accessories is in a compartment lower down. Just then he phoned again, I took the phone from George and said to him I am on me knees apologizing for being so stupid and thanked him for the prompt response.

Woodford staff put egg all over my face for being so stupid. The staff conduct was constantly very professionally, and friendly. I have used Woodford before but always get a quote from other dealers and every time Woodford wins the race.

To Woodford thank you for the excellent service you provide. I can recommend Woodford to anybody that require 'value for money' and 'outstanding service'.