1 reviews | Active since Sept 2023
WOODFORD NEVER EVER AGAIN
We were on a 26-hour business trip to Durban and when we returned the hired Renault Kwid to Woodford at the airport, the agent went straight to the right-hand front door and claimed that the door locked had been tempered with. Some 2 weeks later they have now deducted more than 2500 R for a replacement lock but since we used the remote to open and close doors, we assume the lock has been like that for some time and Woodford *****ulently ******* us into something that had nothing to do with us. To prevent Woodford from further de*****ing their business customers, I insist that they send the 'tampered lock' to me. As we are running a NGO, I also expect a donation of no less than the amount they have deducted from our credit card for the "new" lock.
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Sya from our Customer Care department is investigating this.
Thank you for your support.
Yours Sincerely.
Kayla Marriott
The Woodford Group
Vison 2023 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Sya from our Customer Care department is investigating this.
Thank you for your support.
Yours Sincerely.
Kayla Marriott
The Woodford Group
Vison 2023 Team
