FA
Fabian A

1 reviews | Active since Oct 2019

24 Oct 2019, 22:20

Woodford is a *****

Guys woodford car rental is a *****. I hired a car on the 2nd of Oct 2019. 300kms out of PE Woodford car rental waa able to access my account remotely and debited a further R6500. Upon querrying the debits, I was informed that it was a charge for overspeeding which they claimed amounted to vehocle abuse. I returned the car immediately though I had booked it for 3 days.

I wrote them a mail requesting a refund and they were adamant and reluctant claiming to be on right i wrote SAVRLA to report the incident and also reported the issue to the CGS Ombud. These two agencies were not impactful. I went to my bank which was no much good either

I then approached the small claims court which did wonders. So in d event of a financial dispute with woodford, go there and u will be given a form to fill wherewith woodford has 14 days to respond or be issued with summons.

They cannot defend their ******* actions in court so they will prefer to avoid court action by reimbursing you for any unjust charges.

However am still going against them for a R625 rand charge for tourism levy they charged me which is out of order. The levy is only applicable in KZN and it is only a 1% charge and not that much. I nailed them. They are experts in pilfering customerz of theirs.

Plz if you cant get ur deposit back from the ****holes go to yoir bank to reverse the charge. Its lying somewhere between you and woodford. Your bank will gladly recover the deposit.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply02 Dec 2019, 07:39
Official
Thank you for taking the time to review Woodford Car Hire.
 
We'd like to let you know that we've received your message and are currently looking into the matter. Based on feedback, we will communicate with you accordingly.
 
Thank you again for your support and the invaluable input that will guide us in improving our service to you.
 
Sincerely,
 
The Woodford Customer Service Team