Woodford is a ****

We rented a car with Woodford OR Tambo on the 14th December and returned it on the 7th January 2024. Upon returning the car were informed about the mud guard that seem to have been rubbing against the wheel. We informed the agent that we were not aware of that since it is not part of the inspection done on the sheet. I day later we got an invoice for the rental period without any issue highlighted, two days later we got e-toll bills amounting to R4000. When we send an email to query the e-toll bills since we were billed for toll gates we never went through and worst of all the car didn’t have an e-tag and the rates for the toll gates are for a truck. We have been querying the issue and Woodford deducted a further R1900 on Friday. This is a sick ****