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Katy lockhat.k
1 reviews | Active since Apr 2024
19 Apr 2024, 13:54
Woodford in Cape Town had made us wait of 30 mins for our car
Woodford in Cape Town had made us wait of 30 mins for our car. We pre booked the car because we wanted to be able to leave on time for prayer. We got the paper work at 12:42 and only got the car at 1:27pm We wait for a really long time! Woodford car is really lucky to have such amazing staff like Logan Pillay who honestly is the only reason I stayed calm and don’t cancel my booking and will consider booking with them again! He was super helpful and although it wasn’t his fault - was really understanding and tried his utmost to help us. I will only return to Woodford car hire because of the service Mr Pillay gave me and my husband
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Replies (1)Woodford Car Hire's replyOfficial
19 Apr 2024, 15:11Dear Katy
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply19 Apr 2024, 15:11
Official
Dear Katy
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
