Woodford Group's Whybuycars ********** deductions!!!

Whybuycars hasn't got back to me in any way, shape or form so I'm trying their parent company Woodford. Because of whybuycars, my bank account in January is R1500 in overdraft and my bank is assigning a collection agent to me. All because of your incompetence!

I took out a 6 month lease with them at the end of Jun of 2020 and made first payment then. I was initially impressed but I guess that was just because at that it was just to keep them afloat during lockdown. Service dropped drastically as the term drew closer to the end. I had paid on time via EFT for 5 out of the 6 months. In November, the last month of the lease, I was told they were switching to debit order. And I was debited R500 more than I should have been. When I finally managed to contact them, they say it was for e-tolls. Whereas the e-toll device was removed months earlier and I am in KZN where there are no e-tolls! I still have not been reimbursed although I was told I would be. When I app**** to renew the lease I was told I did not qualify. As I'm sure they needed the car back for airport rentals as flights are now operational again. I was thereafter contacted and told there was an error and they would try again. By then I had already decided I was going to use savings and December bonus to buy my own car which I did. My lease was due to end on the 31st of December but they were asking me to bring it back on the 29th of December as the contract changed to a 30 day period, without notice. I obliged and took the car back. Please bare in mind that I took a car with a monthly allowance of 3000km per month. Yet I had only done 2000km in the entire 6 months as I only used the car 2 Saturdays a month. Yesterday, being 10 days after I gave the car back and was done with them. I was charged R1491 on my cheque card. Not as a debit order that I could reverse but as a POS payment as they had taken my card details and CVV numer when I had initially signed the contract. They had not even refunded the initial R500 they owed me but charged another R1491 **********ly onto my card without no explanation whatsoever. Please Whybuycars, save face and explain your atrocious behavior???