FB
Frank B
1 reviews | Active since Mar 2014
17 Jan 2024, 09:30
Woodford feels like a ****
I rented a car and returned it in a safe condition. Upon dropping off the car I am being charged incorrectly, A drop fee and incorrect refueling amount for a Toyota AGYA which is a 30 litre tank you will be billed 40 litres. I returned the car at Same place as per my agreement and customer service is horrible. No one will help you over the phone, as they make empty promises to call you back with a fixed invoice. This is the worst car hire experience ever!!! I feel ****med! OR-Tambo is where all this took place. Looking at the reviews, I wonder if my query will be resolved as people have not even gotten back deposits since early December.
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Replies (1)Woodford Car Hire's replyOfficial
17 Jan 2024, 09:35Dear Frank
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply17 Jan 2024, 09:35
Official
Dear Frank
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
