SS
Sibusiso S
1 reviews | Active since Dec 2022
20 Dec 2025, 08:25
Woodford Fail Service 'SLA'
It's almost 9am but phone lines are offline - meanwhile i book a car almost a month ago. It was returned and checked, confirmed - but only noticed now my deposit has not been refunded, i hate following cause my assumption is that things are system based there should be no hassle, but i'm surprise unless someone is doing their Job. People can i get my funds back - PLEEEEEEEEEEEEEEEEAAAAAAAAAAAAAAAAAAAAAAASSSSSSSSSSSSSSSSSSSSSSSSSEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
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Replies (2)
Woodford Car Hire's replyOfficial
22 Dec 2025, 07:46 Dear Sibusiso
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Magdalene Cornelius
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Magdalene Cornelius
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply22 Dec 2025, 07:46
Official
Dear Sibusiso
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Magdalene Cornelius
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Magdalene Cornelius
The Woodford Group
Vision 2025 Team
SS
Sibusiso S's updateReviewer Update
29 Dec 2025, 12:29Hi,
You respond quick on this platforms but not on your one which is Wood Ford Customer Line , but funds still not reimbursed after i spoke to quite a number of guys within Wood Ford promising is been done but no mail trail to highlight that or whatsoever, name of the last consultant Noma Themba "Horrible Business Experience i ever had" But see no more of me again
You respond quick on this platforms but not on your one which is Wood Ford Customer Line , but funds still not reimbursed after i spoke to quite a number of guys within Wood Ford promising is been done but no mail trail to highlight that or whatsoever, name of the last consultant Noma Themba "Horrible Business Experience i ever had" But see no more of me again
SS
Sibusiso S's update29 Dec 2025, 12:29
Reviewer Update
Hi,
You respond quick on this platforms but not on your one which is Wood Ford Customer Line , but funds still not reimbursed after i spoke to quite a number of guys within Wood Ford promising is been done but no mail trail to highlight that or whatsoever, name of the last consultant Noma Themba "Horrible Business Experience i ever had" But see no more of me again
You respond quick on this platforms but not on your one which is Wood Ford Customer Line , but funds still not reimbursed after i spoke to quite a number of guys within Wood Ford promising is been done but no mail trail to highlight that or whatsoever, name of the last consultant Noma Themba "Horrible Business Experience i ever had" But see no more of me again