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Trish W
1 reviews | Active since Oct 2021
06 May 2024, 12:51
Woodford Car Rentals
I hired a car from Woodfords Cape Town Airport branch this past weekend. Check in and check out was friendly and flawless. Unfortunately the vehicle assigned to us was dirty. It hadn't been washed externally nor cleaned internally between rentals. I raised my concern with the Woodford staff member issuing the car to us, but he didn't seem to think there was a problem. We were short of time and had to take it and get a move on. But I'll be looking elsewhere in future.
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Replies (2)Woodford Car Hire's replyOfficial
06 May 2024, 13:05Dear Trish
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply06 May 2024, 13:05
Official
Dear Trish
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
TW
Trish W's updateReviewer Update
06 May 2024, 14:02There is no email address provided!
TW
Trish W's update06 May 2024, 14:02
Reviewer Update
There is no email address provided!
