kS
karel S

1 reviews | Active since Jun 2013

18 May 2024, 11:23

Woodford Car Rental - very nice but with a single concern.

Very friendly staff, and a nice car! Was in the que for a while but that's not a problem. I would have given 5 stars if the credit card payment and refund can be made more secure (providing the CCV number on the back of the card, with Woodford having the card number, opens it up for serious misuse or *****! Online would be fine, but giving staff personally access to it is concerning. )

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply20 May 2024, 07:24
Official
Dear Karel
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
 
You may email us on *** 
 
Thank you for your support.
 
Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team