WOODFORD CAR RENTAL ********* BUSINESS

I rented a 7 seater vehicle from Woodford car hire at Johannesburg OR Tambo from 05 October to 09 October 2023. We returned the vehicle on 09 October and when my business partner handed the keys back to the Woodford car representative he was asked to sign a vehicle return document. On the 13th of October I followed up on my deposit for R5000 which was still not paid back , during my phone call to Woodford I was told that there is still a claim against this rental. I then enquired about the claim as there was NO DAMAGE to the vehicle when we returned the vehicle after which the lady on the phone informed me that there is in fact a claim for which we signed when we returned the vehicle , WE NEVER SIGNED FOR ANY DAMAGE TO ANY PART OF THIS VEHICLE. She then informs me that the wheelhub was scratched , I then requested evidence of this and also why they did not inform me sooner of such damage to which she could only apologize for. She then sent me the photo with the so called damage we inflicted on this wheel hub , it is a scratch and the claim amounted to over R1000 of which the actual claim processing was R500 , more than the actual repair!!!!!! Woodford then goes and debits another R1100 from my account instead of deducting this from my deposit which they already have and tells me that my deposit will be returned into my account between 3 and 7 working days , IT IS NOW DAY 8 WORKING DAY AND STILL NO DEPOSIT PAID BACK!!!!! They even deducted money from my deposit telling me its for E TOLL which was never charged to the 2nd car we rented that drove the very same routes to all destinations! WOODFORD CAR RENTALS ARE THE WORST CAR RENTAL COMPANY AND THE WAY THEY DO BUSINESS IS ********* WITH 0 CUSTOMER SERVICE!