DS
Diego S
1 reviews | Active since Mar 2025
24 Mar 2025, 13:22
WoodFord Car rental. An unreliable company
I rented a car for 7 days. When I went to return it, they claimed I had scratched one car's wheel. From the poor-quality videos they presented, it wasn't clear that the scratch was made by me. I filled out a form explaining what happened, but they simply ignored it, and within two hours, an invoice was in my email inbox. I asked them to provide three different quotes and the names of the companies so I could verify them, but the email was ignored, and they are withholding all the money that was requested in the car rental reservation. Terrible! I've never had such a bad experience with a company
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Replies (2)
Woodford Car Hire's replyOfficial
24 Mar 2025, 13:43Dear Diego
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply24 Mar 2025, 13:43
Official
Dear Diego
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
DS
Diego S's updateReviewer Update
07 Dec 2025, 20:15 Again, no email address has been provided for contact. You are merely responding to my message as a formality, just to avoid having unanswered messages on the website. Where is the email address?
DS
Diego S's update07 Dec 2025, 20:15
Reviewer Update
Again, no email address has been provided for contact. You are merely responding to my message as a formality, just to avoid having unanswered messages on the website. Where is the email address?