AS
Adri S
1 reviews | Active since Jul 2020
28 Jun 2022, 12:00
WOODFORD CAR RENTAL
I rented a car (Hyundai Atos) on 18-06-2022 till 20-06-2022 from Woodford Car Rental at Cape Town International Airport. The day I hired it, it was raining, thus the windscreen could not be checked. Upon return of the vehicle, to the same premises I hired it from, there was a tiny scratch on the windscreen. It was so small that it could not be repaired. Woodford Car Rental insisted that the windscreen must be replaced. I got a quotation from PG Glass to replace it for the amount of R1626-33. But Woodford charged me R3737-50. Not only was the scratch so small it could not be fixed but they overcharged me by R 2111-17. I will definitely not hire a car through them again.
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Replies (1)Woodford Car Hire's replyOfficial
28 Jun 2022, 12:39Dear Adri
Thank you for your valued feedback and for taking time to review Woodford car hire.
I apologize for the frustration caused, please allow me to address this query to the relevant departments.
They will investigate and communicate with you further by Email.
Thank you for your patience in this regard.
Yours sincerely.
Sindiswa V.
Woodford Group
Thank you for your valued feedback and for taking time to review Woodford car hire.
I apologize for the frustration caused, please allow me to address this query to the relevant departments.
They will investigate and communicate with you further by Email.
Thank you for your patience in this regard.
Yours sincerely.
Sindiswa V.
Woodford Group
Woodford Car Hire's reply28 Jun 2022, 12:39
Official
Dear Adri
Thank you for your valued feedback and for taking time to review Woodford car hire.
I apologize for the frustration caused, please allow me to address this query to the relevant departments.
They will investigate and communicate with you further by Email.
Thank you for your patience in this regard.
Yours sincerely.
Sindiswa V.
Woodford Group
Thank you for your valued feedback and for taking time to review Woodford car hire.
I apologize for the frustration caused, please allow me to address this query to the relevant departments.
They will investigate and communicate with you further by Email.
Thank you for your patience in this regard.
Yours sincerely.
Sindiswa V.
Woodford Group
