BC
Bernard C

1 reviews | Active since Oct 2015

16 Oct 2015, 11:52

Woodford car hire *****s Thousnds from Pensioners.

I rented a Suzuki Desire from Woodford car hire Cape Town Airport for 10 days up until the 2nd September 2015 to be at our second Grandsons natural birth and baby sit the first grandson and look after the house during the birth, he arrived on the 25th August 2015 and had his procedure 8 days later on 1st Sept. I returned the vehicle to the Woodford drop off and inspector signed off and and we received our R4000.00 deposit. On the 2015-09-10 at 08:01 Woodford took/stole R7746.69 claiming we damaged the Velocity joint, I queried this report with the agent who confirmed the vehicle had been previously panel beaten and painted in the area around the velocity joint. This confirms also poor vehicle supervision on Woodfords part in renting vehicles with hidden damages. My wife and I are pensioners and required the money to pay our accounts. We have had to loan money from our daughter and son in law due to the theft of our money.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply16 Oct 2015, 15:22
Official
Hello Rusty C*****,

Thank you for taking the time to provide feedback.

I assure you that all queries raised are being attended to and i am confident that we will resolve shortly

We assure you of our best attention at all times.

Yours Sincerely,
Customer Relations