1 reviews | Active since Oct 2020
Woodford Car Hire - ********* & Shocking customer service
My wife hired a car from Woodford car hire OR Tambo. We drove straight to Kruger via Nelspruit and took the same route back to OR Tambo. We calculated the Gauteng E-Toll to be around R19. Woodford charged us R3008.94 even charging us while we were in Kruger for a Week. My wife has both called and written to Woodford car hire and have had no response. Come on Woodford Car Hire this is shocking customer service sort it out. 😡😡😡I wouldn’t even give you a single star for customer service at this point. 👎 My advice would be rather not use Woodford Car Hire. Please read reviews about them before renting a car from them you will be amazed at the poor quality customer service and trust.and Woodford Car Hire we HAVE ALREADY SENT AN EMAIL AND CALLED!
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
As per my comms we had already sent an email to your customer service.
We are getting NO RESPONSE and feel it is ridiculous you have charged us R3000 for e-tolls for the week we were in the Kruger National Park. The E-tolls from OR Tambo to Kruger are around R20. We have emailed all the proof of this. Is there possibly *******ion going on in your company where someone is *****ing your customers money as it is on a credit card.
Please can you sort this out asap.
As per my comms we had already sent an email to your customer service.
We are getting NO RESPONSE and feel it is ridiculous you have charged us R3000 for e-tolls for the week we were in the Kruger National Park. The E-tolls from OR Tambo to Kruger are around R20. We have emailed all the proof of this. Is there possibly *******ion going on in your company where someone is *****ing your customers money as it is on a credit card.
Please can you sort this out asap.