Woodford Car Hire Service Sucks!

After agreeing a rate for a one-month rental extension at King Chaka Airport this arrangement suddenly got changed by “head office”. This happening without any communication!

The sales rep had apparently made a mistake! So now I had to pay for his mistake. The change resulted in the rental being increased by over R4 000 which was an amount well in excess of other rates that were available at the time online. But in the end I was left trying to negotiate with the faceless “head office” management through one of their subordinates.

Making the resolution even more of a mission was that that their website communication also sucks! Don’t bother to send any Call Me Back or Send Message messages to their website as they disappear into a “black hole”. Any discussions you manage to have (I physically went to their Head Office) will be through the minions who are instructed by an invisible manager (in my case one named Pravesh) who have to “attend meetings” and who appear to have no interest in the damage their decisions are having on the business.

Bottom line – AVOID Woodford Car Hire at all costs – if they mess up, you’ll be paying for their mistake!