Woodford Car hire Service

Item: Woodford Car Hire
Rating: 1
Author: Luyanda N

I rented a vehicle on the 11th of January 2025. I have been trying to get the funds released back into my account. I called earlier today and received the most ********** assistance. The person assisting went as far as dropping the call on me.

Helpful (0)

Replies (2)

Woodford Car Hire's replyOfficial

18 Feb 2025, 13:46

Dear Luyanda

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.

You may email us on ***

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2025 Team

Woodford Car Hire's reply18 Feb 2025, 13:46

Official

Dear Luyanda

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.

You may email us on ***

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2025 Team

Luyanda N's updateReviewer Update

18 Feb 2025, 15:38

Good day,

I have sent emails regarding my query and the branch have sent emails to the customer care department and no response has been provided.

I have furnished all the relevant information.

Luyanda N's update18 Feb 2025, 15:38

Reviewer Update

Good day,

I have sent emails regarding my query and the branch have sent emails to the customer care department and no response has been provided.

I have furnished all the relevant information.