1 reviews | Active since May 2026
Woodford Car Hire Sandton frustrated customer
I have been booking with Woodford for a while now. The service I received isn't what I'm happy with. I returned the car I hired on 7 April 2026 at around 07h45, and did a 360 inspection; everything was fine. At 09h00 on the same day, I got a call that I hadn't returned the car. Which I had already returned. Okay, eventually that gets sorted out around 11h00, apparently, they couldn't find the car. The next day, I got an email that there was a windscreen crack on the car, which was not there when I returned the car. I went to their office the same day to sort out the matter, and they told me I'm not liable for the damage as it happened after the car was returned, and I will be fully refunded my deposit. It's 08 May 2026, and I still haven't been refunded my deposit. Every day when I inquire, there is always a story.
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team