FO
Faizal O

1 reviews | Active since Oct 2022

05 Oct 2022, 10:34

Woodford Car Hire - Sandton

Overall the experience was not bad. However, I had to wait an hour to receive the car, as it was not available on the time I specified in the booking.

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Replies (3)
Woodford Car Hire
Woodford Car Hire's reply05 Oct 2022, 11:04
Official
Dear Faizal

Thank you so much so much for taking the time to review our services.

We are glad that you received an excellent service, and we will continue to provide the best service and best cars to you.

Thank your for your support.

Have an awesome day further

Kindest Regards,
Shaylene Hill
Vision 2022 Team 
FO
Faizal O's update05 Oct 2022, 15:18
Reviewer Update
Dear Shaylene,

Thank you for your reply.
Let me disagree about the excellent service.
As mentioned in the review I booked the car for 2 o clock and only received it after 3.
I had to wait for more than an hour and this delayed the rest of my day.
I think this should be a point of improvement from your side.

Best regards,
Woodford Car Hire
Woodford Car Hire's reply05 Oct 2022, 15:23
Official
Dear Faizal

Thank you for your valued feedback and valid points mentioned.

My sincere apologies for the inconvenience caused , the branch will surely be addressed about this and will ensure the vehicles are ready and waiting for all our clients.

Thank you for bringing this to out attention to help improve and grow as a company.

Have an awesome day further

Kindest Regards,
Shaylene Hill
Vision 2022 Team