VM
Violet M
1 reviews | Active since Aug 2022
28 Sept 2022, 14:37
Woodford car hire OR Tambo
Service given was not normal, I have made an online payment on Monday the 19th for Friday the 23rd. Had to wait and email the branch proof of payment because it was not showing on the system. The car that I booked was not available. Had to be given a consolation of a Toyota Corolla that had already travelled more than 38000 ks.
Helpful (0)
Replies (1)0
Replies (1)
Woodford Car Hire's replyOfficial
28 Sept 2022, 14:43Dear Violet
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear, please email me your reservation number and banking details for an urgent refund to be processed , my sincere apologies , you may email me at ***
Yours Sincerely
Shaylene Hill
Woodford Car Hire
Vision 2022 Team
Woodford Car Hire's reply28 Sept 2022, 14:43
Official
Dear Violet
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear, please email me your reservation number and banking details for an urgent refund to be processed , my sincere apologies , you may email me at ***
Yours Sincerely
Shaylene Hill
Woodford Car Hire
Vision 2022 Team