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visualsolutions.sa visualsolutions.sa
1 reviews | Active since Oct 2016
15 Oct 2024, 08:04
Woodford car hire not paying deposits back
I've been doing long term car hire from Woodford car hire for the last 3 months and not once was my deposit released back into my bank account but they keep on transferring the deposit to my current contract meaning there is hold on an increasing amount of R5000 per month and these deposits never gets released back into my account. I've made many phone calls complaining about this but with no luck.
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Replies (2)0
Replies (2)
Woodford Car Hire's replyOfficial
15 Oct 2024, 08:14Dear Ferdi
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply15 Oct 2024, 08:14
Official
Dear Ferdi
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Customer care will be in touch with you shortly
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's replyOfficial
15 Oct 2024, 11:28Good day Ferdi ,
Thank you so much for choosing Woodford.
Your refund has been processed on the 11-10-2024, your funds may take up to 7-10 working days to reflect.
For further information you may view our website
https://www.woodford.co.za/faq/how-long-after-i-return-the-vehicle-will-i-receive-my-deposit
I trust this answers your question.
Your satisfaction is important to us at Woodford, We appreciate your business
Kind Regards,
Customer Care
Woodford Car Hire's reply15 Oct 2024, 11:28
Official
Good day Ferdi ,
Thank you so much for choosing Woodford.
Your refund has been processed on the 11-10-2024, your funds may take up to 7-10 working days to reflect.
For further information you may view our website
https://www.woodford.co.za/faq/how-long-after-i-return-the-vehicle-will-i-receive-my-deposit
I trust this answers your question.
Your satisfaction is important to us at Woodford, We appreciate your business
Kind Regards,
Customer Care