tM
tebogo M

1 reviews | Active since Aug 2023

15 Aug 2023, 17:43

WOODFORD CAR HIRE IS LAME

LAME SERVICE booked a car online when I went to pick up prices went up drastically ,no clear comms on price jump ....didn't get the whole deposit refund that was deducted...NO MORE NO MORE getting off the mailing LIST

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Replies (2)
Woodford Car Hire
Woodford Car Hire's reply16 Aug 2023, 07:19
Official
Dear Tebogo

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely.
The Woodford Group
Vison 2023 Team
Woodford Car Hire
Woodford Car Hire's reply16 Aug 2023, 07:25
Official
Dear Tebogo

Thank you for your valued feedback.

Kindly note your rates did not increase as they stayed the same.

The total for your rental increased as you have taken the zero excess insurance waiver for the vehicle.

Thank you for your support and patience.

Have a great day further.

Yours sincerely,

Shaylene Hill
The Woodford Group
Vison 2023 Team