CG
Carlien G

1 reviews | Active since Dec 2015

10 Dec 2015, 17:43

WOODFORD CAR HIRE IS EXPENSIVE

Do not be fooled by the cheap prices that Foodford car hire advertise. Their insurance option does not cover tyres, and if you hit a pothole (which is highly likely in SA) they will double charge you on the repair. I went to 4 tyre repair shops in the same area and none quoted me more than R 2500 incl VAT for the total repair. I was charged at R 5 440 by Woodford and it took me three months of follow ups to actually get the detailed invoice. They just deducted the money from my bank account without sending an invoice. Admin staff not very helpful and no concern as to the high cost for a small little tyre of a KIA RIO. The repair is costing me more than the holiday.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply11 Dec 2015, 09:15
Official
Hello luka01,

Thank you for taking the time to provide feedback.

I assure you that all queries raised are being attended to and i am confident that we will resolve shortly

We assure you of our best attention at all times.

Yours Sincerely,
Customer Relations