Woodford car Hire

After my initial good experience with Woodford rental, I must add that the after service was not that good, Even though I have taken out comprehensive insurance they charged me admin fee for doing a claim I specifically took out wheel and rim insurance with zero excess payments and ended up paying for the wheel rim, which make it appears zero excess and insurance is a smoke screen.

In rental I was told I had full comprehensive insurance with zero excess payments but no mentioned was made of an admin fee should there be a claim. All is digital and a copy of the rental agreement emailed to you after the fact.

As with so many things a shadow follows and leave a bitter taste on the good.

Check the wheels and rims before leaving and don't take others responsibilities just because you think you have full comprehensive zero excess payment insurance.

Sadly I have to add that after 2 weeks return my deposit was not refunded and on enquiry proof of process was sent for this date and now I have to wait again another 7 to 10 working days, not good.

This is very sad because up to the point; the booking the assistance the reactiveness and over all interaction with the people were very pleasant and helpful, till my monies had to be paid back.