Woodford car hire Durban airport Toyota Urban Cruiser for city rush

Cons: 1. Person at counter didn't explain proper or better at all when question was raised: Wanted to change online booked contract from third party to full comprehensive insured with no access. It was irritating to pay then third party in addition to the full comprehensive / no access insurance? Our private cars are all full comprehensive insured which included 3rd party? Still don't understand the additional 3rd party rate to full comprehensive. 2. It should as well explain to the customer why he should not fill the tank? This is a blank cheque for the service guy to fill on paper more than used 3. Hired Car (21000km) had a lot of little dents and scratches, and it took 10 minutes to identify all including a scratched dashboard and scratches on the roof. Staff should have done it before to show the damages, it is easier to go through the whole car body afterwards. Pros: 1. selected car was ideal for the city (sitting high and user-friendly handling). 2. Fuel consumption was OK. 3. Basic rental price was perfect, but the too expensive insurances left a negative feeling behind. 4. Return was quick and very customer friendly.