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johanbosc J

1 reviews | Active since Dec 2016

19 Mar 2026, 11:04

Woodford Car Hire don't return deposit money

Since 24 November my partner Rita and I have been unable to get our deposit back. We had numerous calls and promises to pay. Absolutely shocking! Why must the customer continuously beg and plead to get their money back when it should be automated!

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply19 Mar 2026, 13:22
Official
Dear Johan

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2026 Team