RS
Raakesh S
1 reviews | Active since Mar 2025
11 Mar 2025, 19:50
Woodford Car Hire does not protect its clients
In May 2024 I hired a car from Woodford Car rental in Cape Town. In October 2024, Woodford charged me a fee and claimed that I had incurred fine. I had to investigate and found that the fine was issued in Durban, I had only used the hired car in Cape Town. Woodfor's own satellite tracking confirmed that I drove the car in Cape Town only. That car's number plate had been cloned. Since October I've been requesting Woodford to clear the fine from my name. It's now March 2025 and my name still hasn't been cleared. I feel that Woodford is negligent and should do more to resolve this issue.
Helpful (0)
Replies (2)0
Replies (2)
Woodford Car Hire's replyOfficial
12 Mar 2025, 06:56Dear Raakesh
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply12 Mar 2025, 06:56
Official
Dear Raakesh
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Woodford Car Hire's replyOfficial
15 Mar 2025, 10:24Good Day
Its ***
Its ***
Woodford Car Hire's reply15 Mar 2025, 10:24
Official
Good Day
Its ***
Its ***