DK
Dianne K
1 reviews | Active since Apr 2014
08 Oct 2019, 13:25
Woodford Car Hire - Deposit not refunded!
I hired a car from Woodford Car Hire at Cape Town International Airport, confirmation No.: IWG0001BB0 and delivered the car back on the 21st September 2019. The car was inspected by Woodford, and signed off, but I have still not received my deposit back. Woodford advised that the refund can take between 7-10 days, but it is now 17 days and after emailing Woodford, no one was responsed.
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Replies (2)DK
Dianne K's updateReviewer Update
10 Oct 2019, 08:59I still have not received my deposit back from Woodford Car Hire and it is now 19 days since I returned the car!!!!!
DK
Dianne K's update10 Oct 2019, 08:59
Reviewer Update
I still have not received my deposit back from Woodford Car Hire and it is now 19 days since I returned the car!!!!!
Woodford Car Hire's replyOfficial
02 Dec 2019, 07:40Thank you for taking the time to review Woodford Car Hire.
We'd like to let you know that we've received your message and are currently looking into the matter. Based on feedback, we will communicate with you accordingly.
Thank you again for your support and the invaluable input that will guide us in improving our service to you.
Sincerely,
The Woodford Customer Service Team
Woodford Car Hire's reply02 Dec 2019, 07:40
Official
Thank you for taking the time to review Woodford Car Hire.
We'd like to let you know that we've received your message and are currently looking into the matter. Based on feedback, we will communicate with you accordingly.
Thank you again for your support and the invaluable input that will guide us in improving our service to you.
Sincerely,
The Woodford Customer Service Team