Woodford car hire, ******

Woodford car hire debited my account twice in one month after I had returned they car, when I called Rehan he told me it was fro petrol. he later informed me that it was a mistake on their side, he will have the head office refunding me. when they finally refunded me it was only for one transaction when I called Rehan to enquire he was no longer taking my calls. I then called Addesh at their head office who informed me that Rehan told them to only reverse one transaction.